An eDiscovery industry pioneer is looking for experienced project managers for their Los Angeles office. The position will start remote and relocation candidates will be considered.
Advise and scope; eDiscovery workflows, project planning, database setup, etc. consistent with best practices
Proactively plan the workflow/requirements of each project with the client to ensure that the client’s expectations are fully understood and achieved
Gather requirements from the client and work with the team to ensure all specifications are being met
Manage the client’s expectations by providing routine detailed status updates and reporting
Consistently delivers proactive communication with clients and serve as point of escalation
Submitting the requirements into the internal systems
Tracking progress internally to ensure timelines and budget management are satisfied
Serve as client advocate
Ensure the client’s deadlines, project scope and expectations are understood
Identify, address and document new internal processes
Communicate client requirements in a clear and concise manner
Drives overall client satisfaction through effective coordination and communication of client deliverables
Works with clients to establish best practices and address any issues
Qualifications:
Experience with Relativity. RCA desired
3 plus years of eDiscovery Project Management experience
Demonstrated success in the management of multiple simultaneous projects and less experienced project managers
Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements
Problem-solving, analytical, and organization skills