POSITION OVERVIEW: A leading eDiscovery company is looking for an experienced Technical Writer with strong communication skills that will be responsible for coordinating and managing RFIs, RFPs, ITQs, vendor questionnaires, surveys and proposals.  

RESPONSIBILITIES

• Organizes and leads the company’s efforts with RFIs, RFPs, ITQs, vendor questionnaires, and surveys

• Manage the successful development of compliant, competitive, cogent, and compelling responses through effective collaboration across teams that include internal staff and outside partners

• Apply experience and best practices in team management to ensure the timely delivery of submissions that are compliant with solicitation instructions.

• Coordinate SMEs' feedback and content ownership in our response knowledge bank

• Collaborate closely with all departments across the organization including InfoSec, Client Services, Operations, HR, Development and integrated partners

• Update and control content through our management software

• Oversee the selective distribution of our confidential security documentation

• Create and implement processes and efficiencies in the RFP and InfoSec Audit workspace

• Tailor responses specific to our prospects' and clients' needs

• Update and control content through our management software

• Maintain, augment and improve library of reusable components, templates, and processes to reduce response time and improve quality on future proposals

• Manages deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing status information to review meetings; transmission.

• Improves writing results by evaluating and re-designing processes, approach, coordination, and boilerplate; implementing changes.

• Assists in special projects for Quality Assurance, Business Development and Marketing

• Collaborates with management to develop strategy, identify potential areas of improvement, solutions and themes that support the win strategy

• Formats document to meet company guidelines and standards

QUALIFICATIONS 

• Must be able to interpret/relay technical information to all levels of technical aptitude, including senior management. This includes written and oral communications

• Documentation skills are a must. Ability to articulate, write and present information in a clear and understandable manner and to meet the re-performance standard required for supporting our audit work

• Strong time management, project management and organizational skills with the ability to manage multiple priorities successfully within a deadline-driven environment

• Strong interpersonal skills

• Demonstrated ability to quickly understand and assimilate business processes

• Demonstrated integrity, maturity, dependability, and a strong work ethic within a professional environment

• Experience & knowledge in, sales, marketing, advertising and land surveying brand management

• Ability to work under strict deadline pressure and work calmly under pressure, individually or in a team environment and handle multiple work assignments

• Ability to learn quickly, demonstrate critical thinking and make situation appropriate decisions using sound judgment

• High level of Proficiency in Microsoft Suite (Word, Excel, Outlook & PowerPoint), and Adobe tools

• Experience editing professional, business writing and editing skills

• Adept multi-tasker with ability to quickly organize, prioritize and effectively delegate tasks

• Excellent verbal and written communication skills.

• Ability to grow and develop personal skills as well as conduct independent research

• Bachelor’s Degree

• 3+ years writing experience

• Must have a proven record of RFP/RFQ/InfoSec analysis to prepare a response