My Two Key Takeaways Regarding the Future of eDiscovery

Nov 05, 2019

Last month, I had the pleasure of attending the Ninth Annual Electronic Discovery Institute’s (EDI) Leadership Summit in beautiful Lake Tahoe. EDI continues to be the premier conference for senior eDiscovery professionals. As I reflect on this year’s conference and common themes, I really focused on two key takeaways - Innovation and Disruption. These terms are nothing new, but they do bear significant emphasis in a maturing market.

Striking Gold at EDI

ProSearch's Matt Davidson delivered a TED talk style presentation to open up the summit on Innovation and I thought he nailed it. He discussed the idea that innovation itself is important, but focused on the “diffusion of innovation” to measure how quickly ideas spread among teams and throughout the company. When we talk about innovation, our minds quickly shift to technology, but it doesn’t have to just reside there. Innovation is more than that, it’s a new idea, a new process or simply a new communication channel.

When we relate this back to the eDiscovery space, those who adopt innovation and technology into their processes are going to be the most successful - plain and simple. The more complexity we have among our processes, the more we need to adapt and allow innovation to thrive. 

Disruption is constant

It’s a simple statement, but with many consequences. I sat in on a powerful breakout session panel discussion titled “Rediscovering eDiscovery: How Are You Disrupting the State of eDiscovery?” which highlighted the changing legal landscape and the key forces shaping eDiscovery. The panelists included law firms, corporate legal, and service providers who shared their experiences using the “The Four Stages of Disruption” model - Disruption, Evolution, Convergence and Reimagination. 

A common topic kept coming up throughout that really resonated with me and the rest of the audience - “Disruption is constant when you are dealing with technology and law”. We live in a world of constant evolution and with that, we need to be comfortable with ongoing change. You have different stakeholders with different needs and challenges. You have to keep the end user in mind at all times in order to show progress and demonstrate value. 

Another important point stated by one of the panelists, ProSearch’s Beth Pollock-King, is to make sure we know how to measure value. In essence, how do we know disruption is working? Are we reducing costs? Are we lowering outside counsel fees? Are we simply creating more efficiencies? Make sure you’re working in tandem to help navigate and quantify the unknown. 

Needless to say, I was, once again, enlightened by this group of accomplished professionals during my time at EDI. I’m happy to continually support their mission while helping companies attract superstars who make an impact at the highest levels. As eDiscovery continues to evolve, how are you keeping up with the changes?