As a Client Relations Manager, you will work closely with senior leadership to design and execute a strategic, programmatic approach to client development—energizing client teams, advancing action plans, and driving targeted growth initiatives. Working across Marketing and other business functions, you will play a central role in elevating the client experience and identifying new opportunities for engagement.

Key responsibilities include developing and executing strategic client team plans; leading effective use of Salesforce for contact management, engagement tracking, and reporting; and serving as a central communicator for client teams by guiding meetings and coordinating agendas, notes, and action items. You will identify opportunities to deepen client relationships, support client-facing events and programs, coordinate outreach to relationship partners, and advise on client-informed pitch strategies. Additional responsibilities include supporting client service initiatives through reporting, interviews, secondee engagement, and collaboration with internal teams on operational needs.

Qualifications:

Bachelor’s degree; five or more years of legal business development or client relations experience; strong communication, analytical, and relationship-building skills; proven leadership and cross-functional collaboration abilities; high attention to detail; proficiency in Microsoft Office and ability to learn new technologies quickly (Salesforce preferred).

Hybrid schedule: 3 days in the office