Guided by the strategic objectives of the Chief Marketing & Business Development Officer, the Director of Marketing Operations & Innovation leads the operational strategy for the firm's global Marketing Department, ensuring the department operates efficiently, consistently, and at scale.

This role serves as the operational leader across business development, communications, public relations, brand, digital marketing, events, marketing technology, client relations, and other marketing functions. The Director develops and implements department-wide processes, technology solutions, governance, and performance metrics that improve service delivery and enhance the team's effectiveness.

The Director champions innovation throughout the department by identifying, evaluating, and implementing new technologies—including artificial intelligence and automation tools—to streamline workflows, reduce administrative burden, improve knowledge sharing, and enable higher-value work.

The Director oversees key operational teams and managers, leads large-scale strategic initiatives, manages change across the department, and serves as a trusted advisor to department leadership on operational excellence, resource planning, organizational effectiveness, and continuous improvement.

Qualifications:

Bachelor's degree required; advanced degree or relevant professional certification preferred.  Minimum of ten years of progressively responsible experience in marketing, business development, operations, or professional services management, including significant leadership experience. Law firm or other professional services experience strongly preferred. Demonstrated success leading department-wide operational initiatives, process improvement efforts, and organizational change in a complex, matrixed environment. 

Experience managing teams and developing leaders, with responsibility for performance management, coaching, and professional development.Experience implementing or overseeing workflow automation, knowledge management, or other operational systems. Experience with AI-enabled business tools and process automation strongly preferred. 

Hybrid schedule: Three days in office

Salary: Depends on location