Our client, a leading global organization in legal technology and service solutions, is seeking a highly skilled Project Manager to oversee eDiscovery projects for a designated client portfolio. The PM acts as a key liaison between legal teams, IT personnel, vendors, and internal stakeholders to ensure the efficient execution and delivery of eDiscovery workflows. This role requires strong technical acumen, project management proficiency, and excellent client management skills.

This role offers a dynamic environment with exposure to cutting-edge legal technology and large-scale eDiscovery projects. The organization values innovation, professional growth, and collaborative teamwork. Candidates looking to enhance their leadership skills and technical expertise in a strategic, client-focused setting will find this position both challenging and rewarding. This is an excellent opportunity to advance within a reputable organization committed to excellence and ongoing development.

Key Responsibilities:

- Provide comprehensive oversight for multiple complex eDiscovery projects, serving as the primary client contact and ensuring deliverables meet scope, schedule, and quality standards.

- Collaborate with attorneys, paralegals, IT teams, and third-party vendors to define workflows, troubleshoot technical issues, and enhance project efficiency.

- Manage client communications by delivering regular project updates, managing expectations, and escalating issues with proposed solutions as needed.

- Ensure adherence to quality standards and internal processes for data processing, review, and production; verify flawless delivery of productions.

- Mentor and support junior team members, including Junior Project Managers and Project Specialists, fostering professional development and knowledge sharing.

Technical Management:

- Demonstrate a thorough understanding of client data, data collections, and associated workflows.

- Possess in-depth knowledge of litigation databases such as Relativity, processing, and review platforms.

- Advise on best practices for data collection, processing, analytics, and export deliverables.

- Generate and analyze metrics to improve project delivery and client satisfaction continually.

Business and Team Leadership:

- Cultivate strong client relationships through consultative service and proactive communication.

- Support business decision-making by understanding project profitability, resource utilization, and operational efficiencies.

- Lead team initiatives, providing training and mentoring to promote technical and procedural excellence.

- Model professional communication, conflict resolution, and collaborative problem-solving within cross-functional teams.

Qualifications:

- Bachelor’s degree or equivalent professional experience.

- Minimum of 5 years of client-facing project management experience within legal technology, law firms, or consulting environments.

- Proven expertise in eDiscovery software (processing and hosting) and litigation lifecycle understanding.

- Certification in Relativity (e.g., Relativity Certified Administrator) or similar platforms is highly valued.

- Exceptional communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

- Strong organizational skills, project prioritization, and multitasking ability.

- Demonstrated leadership in training, mentoring, and managing teams.